Terms & conditions

GENERAL TERMS AND CONDITIONS for renting a holiday accommodation.

Landlord: Petra Beuning, Bövemannstrasse 1, 48268 Greven.

The following general terms and conditions apply to the use of the above-mentioned holiday accommodation:

1.SCOPE

These general terms and conditions apply to the rental of the holiday accommodation for lodging purposes, as well as to all other services provided to the guest by the landlord.

2. BOOKING

The booking of the holiday accommodation is concluded upon the booking confirmation, which is sent to the guest following the online booking. Upon receipt of the booking confirmation, the booking is thus legally binding. By booking, the guest also accepts these general terms and conditions as well as the house rules, both of which have been made available to the guest in advance.

3. STAY

The guest must treat the holiday accommodation, including its furnishings, and the facilities belonging to the house, with care. Cleaning of the holiday accommodation during the rental period is to be carried out by the guest. The guest must also ensure that, upon leaving the apartment, the windows are closed, the lights are switched off, and the radiators are turned down. Use of the holiday accommodation is reserved for the guests named at the time of booking. Should more people use the holiday accommodation than agreed, a separate fee of 100 euros per person is payable. Subletting or transferring the holiday accommodation to third parties is not permitted. The house rules sent to the guest for their information apply throughout the stay. In the event of violations of these terms and conditions or the house rules, the landlord is entitled to terminate the rental agreement immediately and without notice. There is no legal claim to a partial refund or compensation.

4. PAYMENT

The guest is obliged to pay the landlord's applicable prices for the provision of the holiday accommodation and any additional services used. A deposit of 50% of the total amount is due within 3 days of receipt of the invoice. The remaining balance must be paid no later than 14 days before arrival. Both payments are to be transferred to the landlord's account. For short-notice bookings, the full price must be transferred within 1 day of the booking confirmation. In the event of late payment, the guest will receive a payment reminder. If payment still does not follow, reminder notices will be sent to the guest with a reminder fee of 20 euros each.

5. CANCELLATION

The guest does not have a free right of cancellation. In the event of cancellation, the guest is obliged to pay part of the agreed price as compensation. The amount of compensation is determined according to the following schedule:

Cancellation up to 45 days before the start of the rental: 10% of the rental price 44–33 days before the start of the rental: 30% of the rental price 32–22 days before the start of the rental: 60% of the rental price 21–12 days before the start of the rental: 80% of the rental price 11 days before the start of the rental up to the start of the rental: 100% of the rental price

Cancellation must also be made in writing. The landlord may cancel the booked service without giving reasons up to 7 days before arrival. Any payments already made will then be refunded to the guest in full. A later cancellation of the contract is also permitted in the event of force majeure or other unforeseeable circumstances that make the booked stay impossible. In this case, liability is limited to the refund of the rental price. In the event of a justified cancellation, the guest has no claim to damages. Liability for travel and hotel costs is likewise excluded. We recommend taking out trip cancellation insurance.

6. LIABILITY

The landlord is liable, within the scope of due diligence, for the proper provision of the rental property. Liability for any failures or disruptions in water or electricity supply, as well as events and consequences resulting from force majeure, is excluded. The landlord also accepts no liability for the loss of items or theft in the house or on the property. The guest is liable for damage caused by the guest willfully or through gross negligence. Travel to and from the accommodation is also at the guest's own responsibility and risk. In addition, a fee of 100 euros is charged in the event of loss of the keys to the holiday accommodation.

7. WRITTEN FORM

Amendments and additions to these general terms and conditions must be made in writing. This also applies to any change to this written form clause. No verbal agreements have been made.

8. SEVERABILITY CLAUSE

Should individual provisions of these general terms and conditions be or become invalid or unenforceable, either now or after becoming known, the validity of the remaining general terms and conditions shall not be affected. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision whose effects come as close as possible to the economic intent that the parties pursued with the invalid or unenforceable provision.